Welcome to the Samsung Cash® Help Center
How can we help?

Can’t find your answer? – Contact us

What are fraud text alerts?

Samsung is committed to keeping your account secure and you informed about your money. To provide you with peace of mind, we regularly monitor transactions that are made with your Samsung Cash account for potential fraud. When we identify a transaction that may be fraudulent, we will send you a fraud text alert. We may block that transaction until we receive confirmation from you that the requested transaction was legitimate. Fraud text alerts allow you to quickly verify these transactions so you can complete your purchase. Message and data rates may apply.

Was this answer helpful?

Related questions

Samsung Electronics Co., Ltd. and its affiliates (collectively, “Samsung”) for the Samsung Wallet is not a bank. Banking services provided by and the Samsung Cash Mastercard® is issued by Green Dot Bank, Member FDIC, pursuant to a license from Mastercard. Mastercard and the circles design is a trademark of Mastercard International Incorporated. Green Dot Bank operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Neither Green Dot Bank, Green Dot Corporation, nor Mastercard International Incorporated, nor any of their respective affiliates, provide or are responsible for Samsung product or service. Third party terms and conditions apply. All thirdparty names and logos are trademarks of their respective owners. Samsung Pay and the Samsung Pay logo are trademarks of Samsung Electronics Co., Ltd. ©2026 Green Dot Corporation. Green Dot Bank is a trademark of Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739