Welcome to the Samsung Cash® Help Center
How can we help?

Can’t find your answer? – Contact us

I recently changed my phone number. Will this affect my ability to send and receive money?

Tap to Transfer will continue to work after a phone number change. However, Online Transfer requires the phone number registered with your Samsung Cash account. To update your phone number, follow these steps: Open Wallet > Select Samsung Cash Card > Select Account Details > Select Personal Information > select Edit Phone Number > Enter your new phone number and save the change > Enter the One-Time Passcode you receive and submit.

Was this answer helpful?

Related questions

Account Agreements

Online Privacy Statement(PDF)

Samsung Electronics Co., Ltd. and its affiliates (collectively, “Samsung”) for the Samsung Wallet is not a bank. Banking services provided by and the Samsung Cash Mastercard® is issued by Green Dot Bank, Member FDIC, pursuant to a license from Mastercard. Mastercard and the circles design is a trademark of Mastercard International Incorporated. Green Dot Bank operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Neither Green Dot Bank, Green Dot Corporation, nor Mastercard International Incorporated, nor any of their respective affiliates, provide or are responsible for Samsung product or service. Third party terms and conditions apply. All thirdparty names and logos are trademarks of their respective owners. Samsung Pay and the Samsung Pay logo are trademarks of Samsung Electronics Co., Ltd. ©2026 Green Dot Corporation. Green Dot Bank is a trademark of Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739