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I cannot see the Tap to Transfer or Online Transfer buttons in Samsung Wallet. What does this mean and how do I fix it?

These buttons are exclusive to the Samsung Cash MasterCard Prepaid Account card. If you do not see them, it is likely that you have not yet set up a Samsung Cash account. Other debit cards added to Samsung Wallet do not have access to Tap to Transfer or Online Transfer. To get started, apply for a Samsung Cash Mastercard Prepaid Account through Samsung Wallet.

Please Note: To  access Tap to Transfer, customers may need to apply for and be approved for a Samsung Cash MasterCard Prepaid Account.

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Samsung Electronics Co., Ltd. and its affiliates (collectively, “Samsung”) for the Samsung Wallet is not a bank. Banking services provided by and the Samsung Cash Mastercard® is issued by Green Dot Bank, Member FDIC, pursuant to a license from Mastercard. Mastercard and the circles design is a trademark of Mastercard International Incorporated. Green Dot Bank operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Neither Green Dot Bank, Green Dot Corporation, nor Mastercard International Incorporated, nor any of their respective affiliates, provide or are responsible for Samsung product or service. Third party terms and conditions apply. All thirdparty names and logos are trademarks of their respective owners. Samsung Pay and the Samsung Pay logo are trademarks of Samsung Electronics Co., Ltd. ©2026 Green Dot Corporation. Green Dot Bank is a trademark of Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739