Send and Receive Money
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How do I set up my Tap to Transfer feature? -
How do I send money to someone? -
How does the recipient receive the payment? -
How do I cancel a transaction or get my money back after a payment is completed? -
Can I change my contact name? -
How do I add recipients to my recipient list? -
What are the transaction limits for Tap to Transfer? -
Which devices support Tap to Transfer? -
Can I use Tap to Transfer with any card in my Samsung Wallet? -
Can I send money to any card the recipient has? -
Do I need Samsung Wallet to use Tap to Transfer? -
Is there a fee for using Tap to Transfer or Online Transfer? -
Does Samsung Wallet need to be set as my default digital wallet to use Tap to Transfer? -
When sending money to another digital wallet, where should I tap my phone on the recipient's phone? -
Can I send money to someone using Apple Wallet? -
Can I send money to someone using Google Wallet? -
Can I send money to a Galaxy Watch or another smartwatch such as an Apple Watch or Google Pixel Watch? -
What happens when I delete my Samsung Cash Card from Samsung Wallet? -
What happens if I upgrade to a new Samsung device? -
Can I cancel a Tap to Transfer transaction? -
Can I initiate a Tap to Transfer from my Galaxy Watch? -
Can I use Tap to Transfer for international transfers? -
Can the recipient reject a Tap to Transfer or Online Transfer transaction? -
How do I know if my card supports Tap to Transfer? -
I cannot see the Tap to Transfer or Online Transfer buttons in Samsung Wallet. What does this mean and how do I fix it? -
I can see the Tap to Transfer buttons but my transfer request was declined. What should I do? -
I recently changed my phone number. Will this affect my ability to send and receive money? -
What is Online Transfer? -
A suspicious transaction appeared in my account. What should I do? -
My transfer is showing as pending and the recipient hasn't received the funds. What should I do? -
What is Samsung Cash and do I need it to send money using Tap to Transfer or Online Transfer? -
What is KYC verification and why do I need to complete it before using Tap to Transfer or Online Transfer? -
My Samsung Cash KYC application was declined. Can I still use Tap to Transfer or Online Transfer? -
How does a recipient appear in my Online Transfer contact list? -
I searched for a contact in Online Transfer but they don't appear. What should I do? -
Can I send money via Online Transfer to someone who is not in my phone contacts? -
What happens if the recipient I want to send money to via Online Transfer doesn't have a Samsung Cash account? -
Do I need to have the Samsung Wallet app open to receive money via Tap to Transfer? -
I received a Tap to Transfer request but I don't have a Samsung Cash card set up. What happens?